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Traffic Servers Outage

September 13, 2020 at 3:57 AM

Redirection

Resolved after 4h 3m of downtime. September 13, 2020 at 8:00 AM

There was a major spike in the number of requests to the Traffic Servers which led to a crash of Nginx.

The problem was identified by (11:30 — Sep 13) . A partial fix was deployed by (12:30 — Sep 13) and services were normal by (13:30 — Sep 13) .